Frequently Asked Questions

Quick answers about air conditioning, heat pumps and surveys across Leicester and Leicestershire. Tap a question to expand.

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Do you install air conditioning in Leicester and Leicestershire?

Yes — Artifis is a REFCOM F-Gas certified company for domestic and light-commercial air conditioning across Leicester, Loughborough, Coalville and Leicestershire. Book a free online survey or call 0116 403 4444.

Are you REFCOM F-Gas certified?

Artifis is a REFCOM F-Gas certified company for home and office air conditioning across Leicester and surrounding towns including Loughborough, Hinckley and Coalville.

Do you fit air source and ground source heat pumps?

Artifis installs MCS-standard air source and ground source heat pumps across Leicestershire. Eligible homes may qualify for the £7,500 Boiler Upgrade Scheme grant — we help with the paperwork.

Which areas do you cover?

From our LE2 base we cover Leicester and Leicestershire with priority work in Loughborough, Coalville, Lutterworth, Hinckley, Melton Mowbray and Market Harborough — typically within 15–25 miles. Call us if your town is not listed.

How do I get a free survey?

Book online at artifis.co.uk/survey or call 0116 403 4444. You speak directly to the engineer — we aim to respond within one business day.

Still have a question? Speak to the engineer — not a call centre.

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