City hospitality and retail on the Leicester–Sheffield corridor — quoted from Leicester, not a call centre. Engineer-led — you stay on artifis.co.uk.
FridgeFridge freezerCold roomsCellar coolingIce machinesBottle coolersShop fridgesAir conditioning
Trade customers — pubs, restaurants, retail
Walk-in not cooling, cellar too warm, ice machine down or shop fridge alarm — call or text with venue, postcode and what failed. Same-day attendance where we can reach you. Leicestershire, 50 miles from Leicester and the Sheffield corridor.
SMS opens your phone with a short template — venue, postcode, problem and call-back number. Same number when your phone system is live. Online booking is Saturday only (weekdays show as fully booked). Call-out is paid in full before the job is booked — not a 50% deposit. Midweek same-day: call.
Ice machines in Derby — under-counter cubes, modular makers and hotel ice that has stopped dropping. Artifis diagnoses on site: water, pump, harvest cycle or a blocked condenser.
You speak to the engineer. Call or text 0116 403 4444 with venue, postcode and what failed. Same-day attendance on the Leicester–Sheffield corridor when the diary allows — not a 24/7 claim we cannot keep.
New ice machines and cellar plant are quoted on this site via the free online survey. Repair call-out for commercial refrigeration is in terms clause 6A (not refundable; materials extra).
Book on this site: artifis.co.uk/survey or call 0116 403 4444.
Repair call-out (per unit, Leicestershire, Sheffield, and the Leicester–Sheffield corridor only): commercial fridge, freezer, cellar, cool room or shop fridge £80 then £80 per hour; smaller domestic fridge £60 then £30 per hour thereafter. Call-out charges are not refundable. Materials are extra. Full terms: clause 6A.
Physical survey visit charges: domestic up to 5 bedrooms £35; 6–10 bedrooms £70; over 10 bedrooms and larger commercial premises are priced by Artifis. Standard commercial £165 weekdays or £175 weekends. That payment is a service charge, not a deposit. The survey cost is a service charge and is non-refundable. At the discretion of Artifis Ltd, the amount paid may be credited to the final invoice for a full installation of an air conditioning or heat pump unit with Artifis, provided that installation takes place within 90 days of payment of the survey charge. Artifis reserves the right to decline any refund.